Customer Service Representative
- Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
Job Responsibilities
- Understand business objectives and design surveys to discover prospective customers’ preferences
- Compile and analyze statistical data using modern and traditional methods to collect it
- Perform valid and reliable market research SWOT analysis
- Interpret data, formulate reports and make recommendations
- Use online market research and catalogue findings to databases
- Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation
- Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct
- Remain fully informed on market trends, other parties researches and implement best practices
Qualifications
- Bachelor's Degree preferred, but not required
- Fresh graduates are welcome to apply
- Experience in a BPO setting as a call center agent is preferred but not required
- With Nursing Degree preferred but not required
- Effective Communication skills, fluent in American English
- Excellent organizational and time management skills
- Problem-solving skills and ability to multi-task
- Able to work Day/Night shift schedule
- Must be Tech Savvy
- Can work on WEEKENDS
- A team player with a "can-do" attitude
- Willing to work in Angeles City, Pampanga
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Minimum Qualifications
- At least 1 year experience in related field is preferred
- Fresh grads are encouraged to apply
- Must have excellent English communication skills
- Must be willing to work in Angeles City on a night shift schedule
- Must be 18 y/o and above
Job Responsibilities
- Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
- Understand business objectives and design surveys to discover prospective customers’ preferences
- Compile and analyze statistical data using modern and traditional methods to collect it
- Perform valid and reliable market research SWOT analysis
- Interpret data, formulate reports and make recommendations
- Use online market research and catalogue findings to databases
- Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation
- Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct
- Remain fully informed on market trends, other parties researches and implement best practices
Minimum Qualifications
- At least 1 year experience in related field is preferred
- Fresh grads are encouraged to apply
- Must have excellent English communication skills
- Must be willing to work in Angeles City on a night shift schedule
- Must be 18 y/o and above
Job Responsibilities
- Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
- Understand business objectives and design surveys to discover prospective customers’ preferences
- Compile and analyze statistical data using modern and traditional methods to collect it
- Perform valid and reliable market research SWOT analysis
- Interpret data, formulate reports and make recommendations
- Use online market research and catalogue findings to databases
- Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation
- Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct
- Remain fully informed on market trends, other parties researches and implement best practices
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Talk to Us
332 S Michigan Ave Suite 900 Chicago,
IL 60604, USA
3rd Floor Dantess Building 236 Sto. Rosario St., Brgy. Sto Rosario, Angeles City, Pampanga
888-711-BOSS
Service Area Covered
Menu
Talk to Us
332 S Michigan Ave Suite 900 Chicago,
IL 60604, USA
3rd Floor Dantess Building 236 Sto. Rosario St., Brgy. Sto Rosario, Angeles City, Pampanga
888-711-BOSS
Service Area Covered
