Paul Angelo is doing a great job with intake calls/phone assessments during the
weekend. He handles everything and gathers all the important information. He's also excellent at sending out Docusign documents. Paul's contributions are highly valued and recognized as great work. We really appreciate what Paul is doing during the weekend. He's doing great!

David has been doing very well with scheduling here for CTSH. He picks things up quickly. He communicates well with clients and CG's alike. He builds rapport with clients and CGs which helps when working with the schedule's daily changes!

Edrianne has a great voice and a professional demeanor. He consistently appears calm and in control, and he takes instructions positively. He has a strong grasp of handling Live-In cases and shows potential for independence in finding solutions and getting tasks done. He brings positive energy and remains graceful under pressure. He completes tasks on time and is reliable. Attendance-wise, Edrianne is dependable. Edrianne is on the right track, and we're excited to see what's next for him.

Amy and Sonia are doing great! If anything I haven't been doing a good job of communicating and ensuring we are setting them up for success. This role has a lot of moving parts and experience needed to be able to master it, but I believe I have the best 2 candidates in Sonia and Amy. They are perfect. I'm looking forward to our future together and know we will work through all the challenges ahead. I love how they are willing to adjust when needed and understand how to communicate to address any problems that arise.

Rjay is phenomenal at immersing himself in the way our company approaches all staffing details from daily duties to complex and difficult situations. He is a great communicator. Effectively listens, follows up when tasks are completed, asks for clarity when needed. Proactively seeks solutions prior to calling for support & truly tries to exhaust all potential resources to trouble shoot any situation or open shift himself before outsourcing help. We truly wish he could be available Mon-Fri again for our team and if his availability ever opens up again we would love to have continuity with him for our business operating hours.